The brand-new thinner iPhone 6 Plus with bigger screen was released only a couple of weeks ago, but many owners are already left unsatisfied with long-anticipated Apple gadgets. Various reports claim that users discovered that their new iDevices can bend out of shape simply when stored in a pocket.
The Cupertino-based tech giant has not yet addressed the issue, but numerous photos of unintentionally curved iPhones have been circulating on Twitter, with one brave reviewer even posted a video of him sacrificing his handset to prove that the iPhone 6 Plus does really bend.
The problem, which is now circulating on social media as a â€śbend gate,â€ť occurs due to the phone’s thin aluminum exterior – but can be solved by ensuring the middle of the phone is not subjected to a large force. Moreover, there is a concern that itâ€™s not only the aluminum metal shell but also the design of the smartphone itself causes the deformation.
A user posted a photo and note to the popular Apple-focused MacRumors website, in which he described that after a long drive to a wedding and sitting though the ceremony with his phone in the pocket of his trousers, the device bended.
â€śAs I lay it on the coffee table and sat down on the couch to relax from the drive, I saw the reflection of the window in the iPhone slightly distorted,â€ť theÂ postÂ Â reads. TheÂ photoÂ Â shows the silver phone, bent near the volume buttons.
The website also detailed on Tuesday that â€śa small but growing number of iPhone 6 Plus owners have reportedly bent their phones after carrying the devices in their pockets just days after launch.â€ť
One user wrote: â€ś@tim_cook hi Tim, I absolutely love my new iPhone 6 Plus!! My favorite feature is the flexible display.â€ť
One industry watcher said the company should investigate the complaints and issue a statement as soon as possible.
â€śI think initially they should acknowledge the situation,â€ť said Jasdeep Badyal, an analyst from the telecoms consultancy CCS Insight. â€śThen the second step will be to take action by providing cases or replacements.â€ť
He added that even if it emerged that there had been a â€śfaulty batchâ€ť or there was only a minor risk of damage, the firm should still issue a statement to make this clear.
Insurer Square Trade had declared the new iPhones “more durable” than their predecessors after carrying out tests, but did not carry out “bendability” checks.
However, Apple is not the first to have the problem of a large-screened metal-framed smartphone bending under use. Sonyâ€™s Xperia Z1, which had a 5in screen and a metal frame, saw users complaining that they bent in pockets, while Samsung Galaxy S4 users had similar complaints, as did BlackBerry Q10 users, reports the Guardian.
Earlier this week Apple reported that they had sold a record 10 million units of the iPhone 6 and iPhone 6 Plus. Both smartphones offer larger screens than any previous models as well as an improved processor, larger memory and better camera.