There definitely reason for the president’s administration can breath with relief. The deadline to apply for the Obama signature law that provides coverage starting Jan. 1 led to a crush of visitors to HealthCare.gov, and the website performed much better than expected.
According to the White House officials, “nearly two million” people visited the resouce on Dec. 23, with a peak moment of concurrent usage by 83,000 people at approximately noon, reports The Huffington Post.
Both numbers have eclipsed administration officials’ predictions after the site’s much-heralded tech upgrade concluded Dec. 1. Then officials claimed that the Obamacare site was capable of handling 50,000 visitors at once and 800,000 over the course of a day.
“As of 2:00 p.m. today, we’ve seen approximately 850,000 visits to HealthCare.gov – approximately five times higher than the same amount by that time last Monday,” said Julie Bataille, a spokesperson for the Centers for Medicare and Medicaid Services, which runs the site.
“This is on top of the more than 1.2 million site visits this weekend,” the spokeswoman added.
The website’s queuing system was expected to collapse on Dec. 23 because of the overwhelming lines of Americans who wanted to get enrolled to the medical insurance coverage. But the queuing system worked well.
The average wait time was less than 10 minutes, shows the data provided, and users were warned by an email to let them know when the site had become less crowded.
All told, “129,000 individuals provided emails on Monday to our queuing system and were invited back the same day to complete their applications,” according to the data. In addition, some 250,000 calls were placed to health care call centers that day.
Given the large number of those who wanted to register for the coverage before the very deadline, the president’s administration had sneaked in an extra 24-hour buffer, giving people one more possibility to register – until midnight Tuesday night.
“Anticipating high demand and the fact that consumers may be enrolling from multiple time zones, we have taken steps to make sure that those who select a plan through tomorrow will get coverage for Jan 1,” Bataille said.
“If you want insurance starting January 1 you should sign up today, but if you have trouble due to high demand, we will make sure we help you get signed up.”
It was obvious that people will need the extra time to get enrolled. So far, Monday was a record day for signups, the administration said.
“Thousands visiting and enrolling now. Queuing deployed to help keep site smooth for users,” it said in a separate tweet.
He went on, adding that more than 500,000 signed up on the federal website alone in the first three weeks of December.