Monday saw reports that the Cupertino based company had developed a fix for an issue that could lead iPhone 5s on its network to use cellular data even when connected to Wi-Fi.
“Under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network,” Verizon Wireless spokesperson Torod Neptune said in a statement. “Apple has a fix that is being delivered to Verizon customers right on their iPhone 5.”
The company also promised that it would not charge iPhone 5 users for the data they downloaded before Apple fixed the bug.
However, the problem with Verizon may be solved, but now the AT&T Wireless issue may suggest that the issue is not carrier specific but instead related to an issue with the iPhone 5/ iOS 6 OS as its users have already complained of the data bug.
An AT&T Wireless customer revealed to reporters that their iPhone 5 was “gobbling up to 2GB of cellular data over a three-day period while connected to Wi-Fi.”
As The Huffington Post writes, the company has not yet issued a statement on the supposed problem nor is Apple pushing out a similar patch on AT&T iPhones.
The news comes soon after Apple Inc. CEO Tim Cook went public to apologize for iPhone 5’s another bug that time linked to Apple Maps app.
Tim Cook officially admitted Friday that the Cupertino based compamy “fell short” with the homegrown app, which is provided on iOS 6 running devices.
“At Apple, we strive to make world-class products that deliver the best experience possible to our customers,” he wrote on Apple’s official website.
“With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.”
Apple Inc. unveiled its in-house maps service at its event on Sept. 12, designed to replace the Google maps software.
Within the letter, Cook explains that it’s the first version of Maps on iOS, but that “as time progressed, [they] wanted to provide customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps.”
“The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you,” the CEO encourages Apple users and suggests using other apps:
“While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.”
Apple Maps and now data issues associated with the recently released operating system, to call the launch of the company’s new offering disappointing is quickly become an understatement, Inquisitr writes.