Evelyn Paswall, 83, Sues Apple Inc. after Walking Into Glass Door

A woman is suing Apple after walking into one of their glass doors. As a result of the incident, she reportedly broke her nose and now wants Apple to pay her $75,000 for medical expenses, and $1 million in punitive damages.

Those glass walls and doors at Apple Stores can be a hazard even after the company installed white ‘crash graphics’ on the glass walls and doors of many stores last year to prevent such an occurrence. Photo: carmineparis/Flickr

Evelyn Paswall, a former Manhattan fur-company vice president, claims that Apple’s glass architecture can cause harm to little old ladies after she failed to see the glass door at a Long Island location and smashed her face. “I may be elderly, but I’m very active, and I’m still driving too!” Evelyn Paswall, 83, told The New York Post yesterday.

Now the Forest Hills resident is suing Apple for $1 million, citing the company was negligent for not elderly-proofing the store’s see-through fasade.

“Apple wants to be cool and modern and have the type of architecture that would appeal to the tech crowd,” said her attorney, Derek T. Smith. “But on the other hand, they have to appreciate the danger that this high-tech modern architecture poses to some people.”

At the store yesterday, small white warning strips could be seen on the glass. However, it’s not clear hether they were in place when Paswall’s accident took place. Even if they were, Smith argues that Apple’s precautions were not enough.

“There were no markings on the glass or they were inadequate,” Paswall’s attorney said. “My client is an octogenarian. She sees well, but she did not see any glass. The stereotypical Apple customer is a Gen-Y person or a teenager or a college student, but they have to realize that the elderly generation are their customers, too.”

By the way, it’s not the first time of visitors’ collisions into the Apple’s stores. The crash graphics were installed after several similar incidents.

A video taken on St. Patrick’s Day, 2010 at an undisclosed store shows a person walking right into a glass wall and falling to the ground, and a similar event happened the night before the opening of the Lincoln Park (Chicago) Apple Store in 2010.

“A key architectural concept for Apple’s stores is to erase the boundary between the sidewalk and the interior of its retail stores,” reported Ifo Apple Store.

“This is accomplished by using expensive, low-iron glass that is nearly invisible, and by eliminating window frames or other boundary features. In some cases the front glass drops into the floor and has no visible frame that might warn pedestrians of the glass.”

A few months ago the company faced one more awkward sue after Apple’s app Siri advised a boy to to ‘Shut the F*** Up’. А mom of 12-year-old teen tried out the new iPhone 4S in Tesco and was astonished when it said: “Shut the f*** up, you ugly t***.”

The store’s managers suggested that Siri might have been attacked by pranksters into thinking the rude phrase was in fact the name of its owner. As it was found out, this operation can be done in the set-up instructions.

Why Siri would answer the question of how many people are in the world with the phone owner’s name, however, is another question. However, the shocked mom said then: “I couldn’t see the funny side.”

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